Carlton Scale’s Flexible Service Options

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March 20, 2020

To Our Trusted Partners,

In follow up to my recent letter, we want you to know that we are continuing to monitor the COVID-19 situation closely and to identify ways we can further support our partners.  We know that many companies are implementing new policies and procedures to minimize risk and to ensure their operations can run safely and efficiently. 

As a reminder to all our partners, Carlton Scale offers equipment pick-up and delivery services to ensure your equipment remains calibrated while taking precautions to minimize risk from COVID-19.  We have standardized options that can be adapted to fit your preferences and unique risk management practices.  Aspects of our capabilities across all branches include:

  1. Off-site or dedicated pick-up/delivery locations (within 100-mile radius)
  2. Scheduled times for pick-up/delivery
  3. Standardized cleaning practices upon receipt of equipment, during calibration/service, and upon return
  4. Capability to accept equipment if delivered to branches

There are no changes to how you request these services – simply contact your Carlton Scale Service Coordinator or Branch Manager today and let us know how we can support you.

Lastly, I would like to take the time to remind all our partners that Carlton Scale offers a Custom Critical level of service with options that provide higher control and predictability for your operations.  Ask us how we can provide a customized program to fit your business today.

We appreciate the trust and confidence you place in all of us at Carlton Scale.  We will continue to embrace our core values of Respect, Integrity, Commitment, and Excellence as we recommit our promise to deliver “Weigh Better” service to all our partners.

Sincerely,

Chris Trevey

CEO/President

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