The Cost of Scale Inaccuracy
By: Kelly Buck
Imagine this. Your customer receives your product. Opens a box or accepts the shipment and they find out they’ve been shorted a part, box, or amount of product. How does that impact your business? Is your customer going to be coming back to your solution? Probably not. Now let’s imagine the opposite happens. You start overfilling containers, losing batches to consistency, or accidentally sending trucks out 20lbs heavier because the weight on the readout is not the real weight of the product. Customer ends up pretty happy, but that’s obviously eating into your profits. These are common real world problems and your production is unfortunately not immune.
It’s not surprising that scale inaccuracy can cost manufacturers millions a year if not checked. The largest culprit? Blind faith in the scale readout. There are tons of factors that influence weighing devices, and in turn weighing readouts. Improper calibration of the scale is one of the more common factors. If your scale technician did not take the time to calibrate the scale correctly, taking into account and testing for various environmental factors, your calibration could be incorrect. In addition to natural calibration loss, environmental changes, scale movement or damage can cause calibration loss and scale inaccuracy. Often times the scale readout will not display weighing error in these scenarios, leaving managers clueless of the larger issues at hand.
So what’s the best way to be sure your scales are accurate? Besides using a transparent scale service provider for regular calibrations, checking your scales with a known weight can help. Often that is done as part of a calibration process, but it is not unheard of for maintenance managers to purchase weights for this purpose. When a known weight is placed on a scale, you can see if the readout is displaying the appropriate weight. But just checking the scale doesn’t do much to help fix the problem. Is the problem the readout or part of the scale itself? Regular calibration as part of preventative maintenance is the best way to ensure that your scales remain accurate.
Preventative maintenance lets experts check your scales and readouts for inaccuracy in regular predetermined intervals from every 30 days to just annual checkups. Our Operations Managers and technicians have been trained to identify opportunities to help you increase your efficiencies and productivity through the implementation of proper preventative maintenance and calibration procedures on your weighing devices.